
B | Troubleshooting ChromLab Software Installation
160 | NGC Chromatography Systems and ChromLab Software
Checking the Network Connection
After you find the IP address of the instrument, from the ChromLab computer verify
that the instrument can be accessed through the network.
To check the network connection
1. On the ChromLab computer, open a Command Prompt window.
2. At the prompt, type
> ping x.x.x.x
where x.x.x.x is the IP addr
ess of the instrument.
Tip: The IP address for an NGC instrument that is directly connected to
the Chr
omLab computer begins with the number sequence 169.254.
If the network connection is set up correctly, you see results similar to the
following image. The ChromLab computer should be able to connect to the
NGC instrument.
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